Jewelry care,
with a little love.

Diamonds resist scratches, but a hard knock can still chip an edge or disturb a setting. Take rings off for activities where they may be struck, and handle them by the band when possible.

For a gentle clean: when the setting is secure and the piece has no special treatment or delicate companion stones, use mild soapy water and a very soft brush. Rinse in a separate bowl and dry with a lint-free cloth.

Leave to a professional: steam and ultrasonic cleaning. Have loose settings and treated diamonds assessed first.

Precious metals can pick up scratches and can be affected by household chemicals. Keep pieces apart in storage and remove them before using cleaners or entering a chlorinated pool.

For a gentle refresh: a clean, soft cloth is a good starting point. Follow the guidance for any stones in the piece before adding water or a cleaning solution.

For plated surfaces, special finishes, or an uncertain metal, ask us for advice before polishing.

Pearls have a soft surface that needs a light touch. After wearing, wipe them with a very soft, clean cloth; keep them away from perfume, hairspray, harsh chemicals, and rough objects.

Avoid: ultrasonic and steam cleaners, abrasive brushes, and hot, dry storage. If a strung necklace becomes wet, let the thread dry completely before wearing it.

If the thread stretches or looks worn, ask a jeweler about restringing.

Gemstones do not all respond to cleaning in the same way. Heat, solvents, steam, and vibration can affect some stones and their treatments.

Emeralds need particular care: many contain filled fractures, so ultrasonic and steam cleaning can be risky. Gentle cleaning with warm soapy water is generally preferred, with advice tailored to the setting and treatment.

For opals, turquoise, glued settings, or an unidentified stone, contact us before soaking or applying a cleaner.

Give each piece its own soft pouch or padded compartment. Keep chains separate and fasten clasps to help limit tangles. Keep hard stones from rubbing against softer gems or polished metal.

It is best to let a jeweler decide. Vibration can loosen stones, and some treatments or delicate gems can be damaged. Pearls should never go into an ultrasonic or steam cleaner.

Everyday buildup can dull the way a diamond looks. If your piece is suitable for home cleaning, try the gentle routine above. If it still looks unusual, or has taken a knock, have it checked rather than scrubbing harder.

Stop wearing the piece and place it in a small pouch or box. Avoid trying to tighten prongs or force a clasp yourself. Talk to a Specialist and share a clear photograph so we can guide your next step.

Care depends on the metal, stones, and details of your custom design. Talk to a Specialist for guidance suited to your piece before choosing a cleaning method.