Cancellation Procedure

There may be certain orders that Glorious Jewelers maynot accept, and so, we reserve the right, at our sole discretion, to reject or cancel such order. A reason for the same may include limited quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department or any other errors which Glorious jewelers finds for not accepting the order. 

Glorious also reserves the right to ask for additional information for accepting orders in some cases. You will be notified if your order has been cancelled fully or partially or if any additional information is required to accept your order.

Cancellation by Customer

Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Once the product is dispatched for delivery at your provided address it cannot be cancelled.

Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use). Once the refund process is initiated, you will receive the refund amount directly in your account or through cheque.